Archive for November, 2012

Failing standards belong to failing organisations not their staff

The recent CQC report  on the Quality of Care in Nursing homes is one that has been repeated time and again by nursing and other health and social care professions.  So why isn’t anyone listening? Most responders want to blame the individual members of staff for  poor quality care but they must be being allowed to get away with it in the first place? In other areas of society we know that catching people taking drugs for example is no good if we do not also catch the dealer who gave them the drugs in the first place. In order to improve care we need to round up the care ‘dealers’ the ones who tell or allow their staff to work in a particularly harmful way  or turn a blind eye to poor practice in their homes. Until the people responsible are held to account  I fear this poor quality will continue with individual members of staff being scape-goated or becoming ill from the stress  of having no power to change things.

In the above report the following quote states that

Health Secretary Jeremy Hunt said: “While there is much to praise about the NHS and social care today we still need to do much more to raise standards of care across the board.

“I’ve made it absolutely clear that quality of care needs to be valued as highly as the quality of treatment. And that there can be no hiding place for those providing poor care or sub-standard practice.”

Good idea but maybe we first need to know where to start looking? Next time you see a stressed member of staff, offer them your support not criticism, recognise them as a human being with needs too and help them to report practice that should never be ignored.

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Learning about Health and Social Care

This week I have been doing a lot of learning.  It amazes me how much there is to learn out there and how much of it is actually free. If you are new to health and social care either as a carer or a student this may quickly become information overload leaving you feeling more confused than when you started. Providing too much information is not necessary a good thing as people need time to think and consider what they have learnt. 

I have added a few links to help people with this on the side bar on the right. You can visit these any time of the night or day and you can drop in and out when you need to. Some of them offer you the option to have email notifications of new information on the site so you do not need to keep checking. Anything that saves you time in your busy working day  is useful. You can also sign up to Twitter and follow me @HSCBlog where I will also try to keep people updated although this will also be to help people to keep in touch with each other. 

In the ever changing world of health and social care there is only one thing we can be sure of and that is that  things will always be changing. Finding ways of keeping up to date is therefore very important for you and the people you care for.

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